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    Chris McGugan

    Chris McGugan is SVP and GM at Oracle Service.

    Customer experience in 2025: here’s where we’re heading

    Content & Experience Customer experience in 2025: here’s where we’re heading

    3y Chris McGugan

    Customer experience in 2025: here’s where we’re he...

    By 2025, it’s likely that nine dollars of every $10 will be spent on the digital experience versus phone/voice. Oracle Service's SVP and GM, Chris McG...

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