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    The three pillars of exceptional customer experiences across platforms

    Omnichannel management The three pillars of exceptional customer experiences across platforms

    1y Marissa Pick

    The three pillars of exceptional customer experien...

    Top B2B marketing expert and influencer, Marissa Pick on building strong customer experience and service strategies with people, processes, and techno...

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    How Walgreens Boots Alliance rebuilt for first party data

    Case Study How Walgreens Boots Alliance rebuilt for first party data

    1y Benjamin Broomfield

    How Walgreens Boots Alliance rebuilt for first par...

    Boots, one of the UK’s largest Beauty and Pharmacy retailers, has a rich 170-year history. Their customers have always been at the core of this. The l...

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    Overcoming CX shortfalls across digital channels with (and without!) AI

    Actionable Analysis Overcoming CX shortfalls across digital channels with (and without!) AI

    1y Cyril Coste

    Overcoming CX shortfalls across digital channels w...

    Exclusive advice from global influencer and CXO leader, Cyril Coste on how to amp up your customer experience (CX) strategy and connect AI with digita...

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    Data integration: the key to omnichannel marketing

    Analyzing Customer Data Data integration: the key to omnichannel marketing

    2y Jeremy Chan

    Data integration: the key to omnichannel marketing

    Omnichannel marketing presents an opportunity to marketers but requires better use of data Read More...

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